Frequently Asked Questions
Everything you need to know about your Karizma Jewels experience.
What materials are used in Karizma Jewels products?
We use a variety of high-quality materials including 925 sterling silver, 14k and 18k gold plating, and ethically sourced gemstones to ensure lasting brilliance and durability.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. Tracking information is provided for every order.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, earrings are non-returnable unless defective.
How should I care for my jewelry?
To maintain the shine, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place, preferably in the Karizma Jewels pouch provided with your purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are processed through a secure, encrypted payment gateway.
Do you offer a warranty on your pieces?
Yes, every Karizma Jewels purchase comes with a 6-month warranty covering manufacturing defects. This does not cover accidental damage or general wear and tear.